Privacy Policy
Early Childhood Online Academy (ECOA)
Website: www.ecoa-courses.com
Email: [email protected]
Effective Date: January 1, 2026
1. Introduction
Welcome to the Early Childhood Online Academy ("ECOA," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.ecoa-courses.com) or purchase, enroll in, or access any of our online courses.
Please read this Privacy Policy carefully. By using our Site, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our Site.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide to Us:
Name and surname
Email address
Billing and shipping address
Payment information (processed by our third-party payment processors; we do not store full payment details)
Phone number (including WhatsApp number, if provided)
Account login credentials
Any other information you voluntarily provide to us when creating an account, making a purchase, or contacting us
Automatically Collected Information:
IP address
Browser type and version
Operating system
Pages you visit on our Site
Date and time of your visit
Referring website addresses
Clickstream data
Information from Cookies:
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and understand how you use our Site. You may set your browser to refuse cookies, but some features of our Site may not function properly as a result.
3. How We Use Your Information
We may use the information we collect for the following purposes:
To create and manage your account
To process your course purchases and payments
To provide you with access to your purchased courses
To issue completion certificates
To communicate with you about your account, courses, or support requests
To send you promotional materials, newsletters, or special offers (you may opt out at any time)
To improve our Site, courses, and customer service
To monitor and analyze usage trends and preferences
To prevent fraud and protect the security of our Site
To comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting services, and analytics. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was disclosed.
Agency Partners: If you were referred to ECOA by an agency partner (such as a nanny or caregiver agency), we may share your course enrollment status and completion information with that agency for the purpose of verifying your training. We do not share additional personal information without your consent.
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Protection of Rights: We may disclose your information when we believe it is necessary to protect the rights, property, or safety of ECOA, our users, or others.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You use our Site at your own risk.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions (such as maintaining records for legal or business purposes).
Opt-Out: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any such email.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and as required by applicable law.
7. Children's Privacy
Our Site and courses are designed for adults, including caregivers, nannies, babysitters, au pairs, and childcare professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a person under 18, we will take steps to delete such information promptly. If you believe a person under 18 has provided us with personal information, please contact us at [email protected].
8. International Data Transfers
ECOA serves students from around the world. Your information may be transferred to and stored on servers located in the United States or other countries outside of your home country. By using our Site and providing us with your information, you consent to such transfers. We take steps to ensure that your information receives an adequate level of protection as required by applicable data protection laws.
9. Retention of Information
We will retain your personal information for as long as your account is active or as needed to provide you with access to your purchased courses. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
10. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to read the privacy policies of any website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Effective Date" at the top. We may also provide additional notice, such as an email notification or a notice on our homepage. Your continued use of our Site after any such changes constitutes your acceptance of the new Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Early Childhood Online Academy (ECOA)
Email: [email protected]
WhatsApp: +1 347 835-0235
Website: www.ecoa-courses.com